For several hours now, Snapchat has been down; many users have found themselves unable to connect to the popular self-destructing-image-sending app, and those that have managed to get in have been unable to send messages or images.
After reports around the world, Snapchat’s Support Twitter page confirmed “some Snapchatters are having issues using the app right now” – DownDetector also reports a huge spike in problems for the app.
At the moment, there’s no update on when service could return to normal, so it’s likely you won’t be able to reconnect right now, and it’s worth checking back in an hour or so.
Commenters on Snapchat’s Twitter post list a couple of key issues, from an inability to connect to the app, to problems actually sending messages on the platform. Many posters lament the possibility of their streaks ending.
This isn’t a great turn of events for an app that recently saw a big boost in user numbers.
Analysis: enjoy it while it lasted
Just a week ago Facebook, WhatsApp and Instagram all went down, which is noteworthy given the latter is a big rival for Snapchat, due to it being another image-based social media platform.
According to Bloomberg, Snapchat saw a huge boost in popularity after that outage – the site predicts that there was a 20% uptick in users, as many flocked to the snap-happy alternative.
Well, we don’t imagine that boost will last long now that Snapchat has fallen apart. Instagram is still going strong, so users might choose to switch back to the Facebook-owned photo app.
There have been plenty of outages in 2021, as all the big websites seem to keep falling apart, and Snapchat is just the latest in a long line. You can read our guide on why this keeps happening if you’re interested – and if you’re a Snapchatter waiting for the service back online, you could do with the distraction.
The Snapchat outage is ongoing at the time of writing, so this is a breaking story – keep checking back for up-to-date information on the outage.
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