Pensioner hit by state pension shortfall with National Insurance error

Previously, those eligible for NI credits, such as carers and those who receive Child Benefit, would get their record updated in the October after a financial year ends.

A DWP spokesperson told This is Money: “All of the cases raised have now been resolved and we are sorry for any inconvenience caused.

“We are working with HMRC on an improved process to add historic and future Universal Credit National Insurance credits to National Insurance records.”

A person can check their NI record and how much state pension they are on track to receive using a tool on the Government website.