Messenger & Instagram DMs Down For Some, But Fix Is Coming

If you’re having trouble sending direct messages on Instagram or using Messenger, you’re not the only one. A fix is apparently on the way.

Messenger and Instagram appear to be suffering from an issue where some users are unable to send DMs, but a fix is understood to be coming. Facebook, now Meta, is no stranger to experiencing problems, and with the company owning and operating so many popular messaging and communication services, any time down tends to impact on a significant number of users at the same time.

While it remains to be seen just how widespread the problem is, users have taken to social media to note that Messenger and Instagram are currently experiencing issues. The main problem appears to be the inability to send direct messages between accounts, although users may also be experience other issues as well. In addition to the social media reports, Down Detector has also noted a sudden spike in complaints.

A Fix For The Meta Problem Is Coming

As is often the case with situations like this, the services affected are aware of the problem. While the official Meta and Facebook accounts haven’t confirmed any issues, the Messenger social media handle has, noting that the team is “working to get things back to normal as quickly as possible.” In addition, Alexandru Voica, Meta’s communications manager had also sent out a similar Tweet, confirming the issue and that a fix is currently being worked on. Instagram has also sent out a similar message apologizing for the inconvenience and asking users to “hang tight.”

As Voica’s Tweets points out, there are also users reporting issues with Facebook as well, although these currently appear to be mostly related to the Workplace Chat app. For now, WhatsApp appears to be remaining unaffected by the problem impacting the other Meta-owned apps and services.

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